The General Department of Customs operates the IT system continuously and stably

The General Department of Customs operates the IT system continuously and stably 24/01/2024 04:14:00 109

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In 2024, the General Department of Customs identifies many specific goals such as Building a centralized customs information technology system, and smart integration to ensure system information security requirements with the digital platform, consistent with e-government architecture, digital Government, and international standards. Building a system of modern infrastructure, machinery, and equipment to meet the requirements of State management of Customs in the new situation, implementing the National Single Window, and ASEAN Single Window, connecting with Vietnam's trading partners.

Photo: Quang Minh.

In 2023, the General Department of Customs will continue to increase the application of 4.0 technology, digitization, and digital transformation in state management agencies...; In particular, there has been a major shift in the method of building IT systems and implementing digital customs, from hiring IT services to investing in building IT projects.

The General Department of Customs focuses its forces on promoting IT applications in the fields of state management of customs, aiming to build e-government and digital customs, and striving to complete assigned key tasks, such as: Issue the Digital Transformation Plan of the General Department of Customs in 2023; Submit to the Ministry of Finance for approval the Plan to apply information technology in the operations of the General Department of Customs, develop the Digital Government and ensure network information security in the period of 2021 - 2025 in Decision No. 1135/QĐ-BTC dated June 6, 2023 of the Minister of Finance; Submit to the Ministry to issue Decision No. 1957/QĐ-BTC dated September 15, 2023 of the Minister of Finance on approving the investment policy of the project to build an IT system to implement Digital Customs to meet professional requirements in customs clearance; Issue decisions to strengthen the Deployment Committee of the project to build an IT system to implement digital customs to meet professional requirements in customs clearance and the Steering Committee and Supporting Team on digital transformation of the General Department of Customs...

In addition, the General Department of Customs also strengthens the construction and deployment of application systems to effectively serve people and enterprises in import-export business activities; always striving to ensure continuous and stable operation of IT systems 24/7 and timely troubleshooting until a new system is available.

In 2023, the General Department of Customs implemented 07 key IT tasks and projects including a decree on connecting and sharing information in the fields of export, import, and transit of goods; exit, entry, transit of people and means of transport according to the National Single Window Mechanism. Develop a master plan for building and developing an information technology system to serve the implementation of the National Single Window and ASEAN Single Window according to the orientation of centralized handling and submission to the Government. Develop and submit for approval an Action Plan to implement the National Single Window, promote the logistics industry, and facilitate trade in the period 2023-2026 to the Government. National database project on Customs. Deploying technical tasks and content under Project No. 1 of the IT system implementing Digital Customs...

However, according to the General Department of Customs, during the implementation process, there are a number of difficulties and causes that greatly affect the progress of implementing the projects. These are large projects and tasks, with complex content and wide scope, requiring coordination with many ministries, branches, and relevant units during the implementation process, requiring the handling of many arising contents, outside the original plan; Coordinating, asking for opinions, and achieving consensus from units takes a lot of time.

The General Department of Customs continues to coordinate with the ASEAN Secretariat and the remaining ASEAN countries to officially exchange ASEAN Customs declarations according to ASEAN's plan. Prepare relevant requirements to connect and test the exchange of plant quarantine certificates. In addition, ASEAN is also discussing building solutions and a roadmap to connect and exchange electronic documents between ASEAN and partners such as Japan, China, and Korea.

In 2023, the General Department of Customs has periodically collected, processed, summarized, and reported promptly, completely, and accurately statistical reporting forms of imported and exported goods according to the national statistical reporting mode.

At the same time, the General Department of Customs reports fully and promptly on the import and export situation of goods on a monthly basis to senior Party and State leaders, leaders of the Ministry of Finance, and a number of related ministries and branches to serve macro state management and specialized management; Handled more than 760 unexpected, specific needs for general and detailed statistical data for state management agencies at all levels inside and outside the Customs sector, including a sudden increase in the number of requests from Party inspection agencies and police agencies at all levels.

In addition, the General Department of Customs has forecast the import and export value of goods in 2023 and 2024 in time to serve the assessment of the implementation of 2023 budget collection tasks and 2024 budget revenue estimates of the Customs sector.

In 2023, the General Department of Customs continues to be maintained 24/7/365 to detect, analyze, prevent, and handle risks that cause information insecurity for the Customs IT system at the General Data Center. Thanks to that, the Customs IT system operates safely and smoothly; There have been no recorded cases of information insecurity or disruption of information systems due to attacks or system hijacking; The information security monitoring system of the General Department of Customs smoothly connects and shares monitoring information with the National Cyber Information Security Monitoring Center through the Ministry of Finance's monitoring system according to regulations. .

In addition, the General Department of Customs manages, supervises, and operates the communications infrastructure system throughout the Customs sector operating 24x7 to serve Customs professional IT applications. Managing the virtualized server system, and storage system at the Data Center at the General Department of Customs, supporting monitoring and operating server and storage systems at Customs departments nationwide operating 24x7. Monitor and manage common IT equipment throughout the industry.

Currently, the General Department of Customs is implementing the project "Building an IT system to implement digital customs to meet professional requirements in customs clearance" to build and deploy an IT system to serve customs operations in the customs clearance stage to replace the VNACCS/VCIS System.

According to the General Department of Customs, the system has the ability to expand and integrate with current IT systems based on the application of new technological achievements, in accordance with international standards, and meeting smart management requirements; towards enterprise management, import, export, and transit goods; comprehensive means of transport on exit, entry, and transit from beginning to end.

The system will meet the requirements of handling 22 professional problems, in professional fields such as customs management supervision, import and export tax, risk management, reform and modernization, and customs inspection with an expected number of functions of the system of about 2,500 functions.

According to the Customs industry's Digital Transformation Plan for 2025, with a vision to 2030, the Customs sector will basically complete Digital Customs. The focus is to complete the overall redesign of the IT system to meet the requirements of customs operations towards Digital Customs and meet system information security requirements. Specific targets by 2025 include: 100% of customs procedures will be digitized and carried out electronically; 95% of documents in customs records are converted to digital data (by 2030, striving to reach the target of 100%); 100% of records on organizations and individuals related to export and import activities; people and means of transport on exit, entry, and in transit; Exported, imported, and transited goods are managed in the form of digital data.

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